Last updated: 10/01/2026

1. Who We Are

Leo Cars is a licensed private hire transportation provider operating in the United Kingdom. Leo Cars is the data controller responsible for your personal data.

Business Name: Leo cars
Email: info@leocars.uk
Website: www.leocars.uk

2. Information We Collect

We collect personal information when you book or use our private hire services.

a. Personal Data • Full name • Email address • Pickup and drop-off locations • Journey details (date, time, route) • Communication records (emails, website forms, WhatsApp messages if used)

b. Technical Data • IP address • Browser and device type • Website usage data (pages visited, time spent)

3. How We Use Your Data

We use your information to: • Provide and manage private hire bookings • Communicate with you regarding your journey • Allocate drivers and vehicles • Process payments • Meet legal and licensing obligations • Improve our services and customer experience

4. Lawful Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on: • Contract – to provide booked transport services • Legal obligation – licensing, tax, and regulatory requirements • Legitimate interests – service improvement and fraud prevention • Consent – where you have opted in (for example, marketing communications)

5. Payments

Payments are processed securely by third-party payment providers. Leo Cars does not store full debit or credit card details.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share information with: • Drivers to complete your journey • Payment processors for transaction handling • Regulatory or law enforcement authorities when legally required

All third parties are required to keep your data secure and confidential.

7. Data Retention

We retain personal data only for as long as necessary: • Booking and journey records for legal, licensing, and accounting purposes • Communication records for customer service and dispute resolution

Data is securely deleted or anonymised when no longer required.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While we take reasonable steps to protect your information, no online system is completely secure.

9. Your Data Protection Rights

Under UK GDPR, you have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Object to or restrict processing • Withdraw consent at any time

To exercise your rights, please contact us at info@leocars.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Cookies

Our website uses cookies to: • Ensure proper website functionality • Analyse website traffic and performance

You can manage or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. Leo Cars is not responsible for the privacy practices of those websites.

12. Children’s Data

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

13. Changes to This Policy

Leo Cars may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@leocars.uk
Website: www.leocars.uk

15. How We use Data

We keep personal information only for as long as needed for the purpose it was collected.

Typical retention periods:

•Unsuccessful quotes: up to 12 months

•Bookings and customer service records: up to 24 months after the journey (longer if there is an ongoing issue)

•Accounts and business records: as long as required for tax and business record keeping

•Marketing lists: until you unsubscribe or we remove inactive contacts